Refund policy

Returns & Refund Policy for 2nd Hand Fitness

At 2nd Hand Fitness, we are dedicated to ensuring you are fully satisfied with your purchase. We recognise that sometimes an item may not meet your needs, doesn’t fit, or you may have simply changed your mind. Our returns policy is designed to make this process as smooth as possible.

Return Window

You have a generous 30-day return window to create a more flexible shopping experience.

• 30-Day Return: You can return any item for a refund within 30 days of receiving your original order.

Return Shipping Cost

We understand that returning a product can be a hassle, which is why we offer:

• Free Return Shipping: We will provide a free return shipping label for you to send your item back.

Restocking Fee

We want to ensure that returns are not only easy but also fair:

• No Restocking Fee: There is no charge for returning an item, so you can shop with confidence.

Final Sale Items

We have a transparent approach to our product range:

• No Final Sale Items: Every item we sell is eligible for return within the 30-day period. There are no products that are considered final sale.

Process for Returns

To initiate a return, please contact our customer service team. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. After approval, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Questions?

If you have any questions about our policy or require assistance with a return, please contact our customer service team.

Thank you for shopping at 2nd Hand Fitness, where your fitness is our priority.