Frequently Asked Questions

Ordering Process

1. How do I place an order? Placing an order is simple! You can add to cart and pay online, and then our Just reach out to us with your inquiry by sending a text to 0404113465 or emailing us at daniel@2ndhandfitness.com.au. We'll respond as soon as possible to assist you with your order.

Shipping and Delivery

2. Do you offer shipping for your products? Absolutely! We proudly ship our products across Australia. Let us know what items you're interested in, and we'll provide you with a shipping quote.

Pricing and Payments

3. Can I negotiate the listed prices? Certainly! We're open to reasonable negotiations on prices for specific items and larger quantities. Don't hesitate to ask, and we'll do our best to accommodate you.

4. Are the listed prices inclusive of GST? No, our listed prices are exclusive of GST. We format our prices this way because most of our clients are commercial and prefer this format.

5. Can I get an invoice for my order? Of course! We are GST-registered and provide an invoice along with all orders.

Trade-ins and Discounts

6. Do you accept trade-ins? Yes, we do! If you're looking to purchase an item from us, we offer trade-in discounts when you exchange your used gym equipment.

Visiting Our Warehouse

7. Can I visit your warehouse for equipment inspections or pick-ups? Definitely! We're located at 106 Merrindale Drive, Croydon South 3136. You're welcome to visit us for equipment inspections or pick-ups, but please note that we operate by APPOINTMENT ONLY. To schedule a visit, simply text or call us at 0404113465 or email us at daniel@2ndhandfitness.com.au.

Additional Questions

8. Still have questions? If you have any additional questions or need assistance, feel free to contact us at 0404113465 or daniel@2ndhandfitness.com.au. We're always here to help!